24/7 Telephone Support
IBS provides your business with expert telephone support, 24 hours a day, 7 days a week, 365 days a year. Our tele-support specialists are courteous, extremely knowledgeable, and dedicated to giving you the answers you need to keep your workflow moving along.
While many IT challenges can be reconciled via the telephone, IBS understands that sometimes you need professional on-site help and fast. With IBS, you get that kind of service, any time of day or night. Our IT-support technicians are always on call, so when you need us, we're there for you guaranteed.
Live Web-based Support
A truly modern support solution, IBS' web-based live support enables full remote-desktop sharing between your business' employees and IBS' support specialists. The program downloads in seconds as a temporary Internet file from the Web, and enables live chatting, mutual mouse and keyboard control (screen sharing), virtual whiteboard, and file transferring all in real time.
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